About Us

INCommunities is the new visual brand for Information Niagara which has been in the business of connecting people and community services for more than 40 years. From humble beginnings in Niagara Falls, this St. Catharines-based non-profit delivers a number of exciting programs that help members of the communities they serve. Having earned a well-deserved reputation as the “go to” agency for information that can help both client and counsellor alike, INCommunities is led by Executive Director Tammy Dumas and a strong volunteer Board of Directors who have charted a path for continued growth and continued excellence of service for the organization.

Facts and Figures about INCommunities

  • INCommunities (formerly known as Information Niagara) began operation in 1974 in a small two person office in Niagara Falls
  • now based in St. Catharines, INCommunities has a staff of 12, six of whom are trained Information & Referral Interns/Specialists
  • INCommunities is a non-profit, charitable corporation
  • INCommunities is one of seven operators in Ontario providing the 211 service
  • as 211 Central South, INCommunities handles all calls to 211 from Niagara, Hamilton, Haldimand-Norfolk, Brantford-Brant, Guelph-Wellington, Halton and Waterloo Regions
  • in 2014, 211 Central South received 88,004 calls
  • callers to 211 can receive information & referral service in more than 150 languages
  • on-line, searchable database is also available to the public, click here to search http://niagara.cioc.ca/
  • the INCommunities database contains more than 2,700 community records which are updated annually
  • Interpreters Niagara-Hamilton offers interpreter assistance to victims of domestic or sexual violence or human trafficking whose first language is not English
  • operated by INCommunities, Volunteer Connections is Niagara’s only on-line database of volunteer opportunities
  • Volunteer Connections has more than 200 listings of volunteer opportunities available throughout the Niagara Region, search for your opportunity here http://niagara.cioc.ca/volunteer/
  • in October 2014, the organization re-branded as INCommunities to reflect its service to multiple geographic locations as well as many differing communities of people


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A wide variety of NEW #volunteer opportunities are updated on our Volunteer Connections Database. How can you help!… t.co/qzH3Wkobe6

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211 Eastern Ontario

Meet John and his family. They are new to the community and they need help. Are they making the right call? t.co/svVHg1RhQj

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#Volunteers wanted for several tasks at @Wellandfloats on July 30th. Great opportunity for student community hours!… t.co/1vAlNbNpjZ

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No Fixed Address

Register today! t.co/9zJhFw7VqY t.co/J6CDbG2fMf

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Fully-funded Language Interpreter Services for victims are available 24/7 in communities across Ontario, including… t.co/aRodQPFWtC

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Get to know the @St_Catharines #CompassionateSTC guide -link- t.co/Wc4TaelAxq the @JCIStCatharines August A… t.co/fp3RZ4gQtx

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