Dial 211

When you don’t know where to turn – dial 211

211 is here to help you find the right community and social services.

Dial 211 and ask us about:

  • health services and supports
  • financial and social assistance
  • housing and utility help
  • children and youth services
  • food assistance and meal programs
  • seniors’ services and home care
  • government program assistance
  • parenting and family programs
  • disability support programs
  • newcomer services
  • volunteer organizations
  • and so much more!

211 is an easy to remember 3-digit phone number that is free, confidential and available 24 hours a day, 365 days a year.

If English is not your first language, you can also access 211 information with the assistance of an interpreter in more than 150 languages.

In Niagara, the 211 service is provided by INCommunities, the organization that has been meeting the information needs of Niagara for 40 years.

Trouble Dialing 2-1-1?

Telephone subscribers who have their own Private Branch Exchange (PBX) system or centrex line, common in large organizations such as municipal offices, hospitals, etc. will require the switch for 211 to be performed by the company’s own staff or through its maintenance agreement. Your phone system administrator or IT person should know if your organization has a PBX or centrex line. 

Additionally, many Voice Over Internet Protocol (VOIP) phone systems also cannot dial 211.

If your phone will not allow you to dial 211, 211 Central South can be reached by dialing 905-682-6611 or 1-800-263-3695.



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